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Cancellation
Policy
Cancellations of all
confirmed reservations must be made 14 days prior to your
arrival. Holidays & Special Events require a 30 day cancellation
notice. Cancellations made less than 14 days prior to your stay
will be charged the full amount of the reservation, unless the
room can be rebooked. You will not be charged for any nights
which are resold.
Payment & Security -
Credit Card Processing
Security is of the utmost importance to us and we have taken
every effort to ensure that you will be protected. The security
features used to protect your transaction are the best available
in the industry, using the best 128-bit encryption technology
available. All information is encrypted as it travels from your
computer to the processing servers. That is our solid commitment
to your security and peace of mind. Old Town Guesthouse is doing
everything in our power to protect our valued customers against
fraudulent use of credit cards.
Privacy
Policy
What This
Privacy Policy Covers
This policy covers how Old Town Guesthouse treats
personal information that the company collects and
receives via email, our website, customer responses to
our promotions and via phone inquiries. Personal
information is information about you that is personally
identifiable like your name, address, email address, or
phone number, and that is not otherwise publicly
available.
Old Town
Guesthouse may choose to use this information for the
following general purposes:
To
customize the information you receive from us.
Fulfill your requests for accommodation services and
information.
Improve our website, email newsletter and services.
Create special promotions.
Conduct customer research.
Information Sharing and Disclosure
Old Town Guesthouse does not rent, sell, or share
personal information about you with other people or
companies unless we are required to respond to
subpoenas, court orders, or legal process, or to
establish or exercise our legal rights or defend against
legal claims or when we believe it is necessary to share
information in order to investigate, prevent, or take
action regarding illegal activities, suspected fraud,
situations involving potential threats to the physical
safety of any person or as otherwise required by law.
Your
information will only be used to provide products or
services you've requested when we have your permission
to contact you according to the following circumstances:
You have
entered a Old Town Guesthouse sponsored promotion.
You have requested information from us.
You have requested to receive our newsletter.
A friend has suggested we contact you and you have
agreed to opt-in to receive information from us.
Changes to
this Privacy Policy
Old Town Guesthouse may update this policy from time to
time. We will notify you about significant changes in
the way we treat personal information by sending a
notice to the primary email address specified by you or
by placing a prominent notice on our site.
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